Ambulatory Patient Services Coordinator
|Location:||UNM Cancer Center - Revenue Cycle|
|Pay Range:||Commensurate with experience|
|# of Openings:||1|
Position Class Code/Title: A3019 / Ambulatory Patient Services Coordinator
OPEN UNTIL FILLED
UNM Medical Group, Inc. (UNMMG) is the practice plan organization for physicians and other medical providers associated with the UNM Health Sciences Center. UNM Medical Group, Inc. is a New Mexico non-profit corporation and is an equal opportunity employer. UNMMG offers a competitive salary and an attractive benefit package which includes medical, dental, vision, and life insurance as well as tuition assistance, paid leave and 403b retirement for benefits eligible employees.
This position will be located at the University of New Mexico Comprehensive Cancer Center (UNMCCC). The Comprehensive Cancer Center (UNMCCC) is a statewide provider of cancer care and is influential in the cancer field throughout New Mexico and the nation. The Official Cancer Center of New Mexico, the UNM Comprehensive Cancer Center, is the only academic healthcare facility dedicated to both cancer research and patient care. We are also the only cancer center in New Mexico designated by the National Cancer Institute (NCI), and one of just 66 premier Net-designated centers nationwide. We employee over 200 research scientists and staff over 100 clinicians, and at any one time participate in around 300 clinical trials. Our clinic saw over 15,800 cancer patients from every county in New Mexico and more than 137,000 patient visits. We currently serve 65 percent of the adults and virtually all of the children in New Mexico newly diagnosed with cancer.
UNMCCC Revenue Cycle is seeking an individual with strong customer services skills, strong verbal and written communication skills, knowledge of HMO, PPO, Medicare and Medicaid insurance, knowledge of prior authorization, experience with collections, and the ability to multi-task. Bilingual is preferred.
The following statements are intended to describe, in broad terms, the general functions and responsibility levels characteristic of positions assigned to this classification. They should not be viewed as an exhaustive list of the specific duties and prerequisites applicable to individual positions that have been so classified.
Under limited supervision, performs a wide variety of administrative support functions at assigned UNMMG Ambulatory Clinic including but not limited direct service to patients either by phone or in person by scheduling appointments, receptionist duties, verifying demographic and insurance information, obtaining referral and prior authorizations with insurance carriers. Assist with concerns and complaints and serving as a liaison as needed with physicians, other providers and insurance companies.
DUTIES AND RESPONSIBILITIES
MINIMUM JOB REQUIREMENTS
High school diploma or GED with at least 2 years of directly related experience acquired working in a medical environment. Verification of education and licensure (if applicable) will be required if selected for hire.
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
CONDITIONS OF EMPLOYMENT
WORKING CONDITIONS AND PHYSICAL EFFORT
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