Careers


Cow Creek Waitperson, FT

Division: Seven Feathers Casino Resort
Location: OR-Canyonville - Seven Feathers Casino Resort
Position #: 330310
# of openings: 2

Description

POSITION PURPOSE:

Serves food and beverages to Resort guests and ensures customer satisfaction and encourages repeat business.  Assists with the expediting in the 24 Hr.

ESSENTIAL FUNCTIONS:

  • Reviews menu and daily specials at the start of each shift.
  • Takes customers orders, gives advice and suggestions on menu choices, relays orders to the kitchen, delivers food and beverages to tables.
  • Maintains a constant watch on assigned section of the dining room to ensure that all of the guests receive prompt and cordial service.
  • Provides customers with a meal check in a timely manner and may take payment to the cashier, returning change, receipt or credit card to the guest.
  • Assists in keeping the restaurant in a clean, safe order, and maintaining stock.
  • Resolves customer complaints or concerns, or refers them to management to ensure superior service to the Resort guest.
  • Assist food servers with the preparation and completion of plates.  Prepare toast, gathers necessary condiments, etc.
  • Organize food orders so that they are delivered in the proper order. 
  • Aid in correcting mistakes or returned food orders.
  • Provides constructive input to foster process improvement within the department.

 

QUALIFICATIONS:

  • High School Diploma or GED Certificate preferred.
  • 1 year of serving experience restaurant environment required.
  • Able to read and comprehend written instructions.
  • Ability to handle multiple priorities and tasks at once.
  • Excellent organizational, verbal, interpersonal, and customer relations skills.
  • Current Food Handler or ServSafe Certificate required.
  • Current OLCC License required.
  • Must be able to obtain a Class I Gaming License.
  • Must maintain a neat, clean, and well-groomed appearance at all times (specific standards available).


 




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