Careers


Table Games Supervisor,FT

Division: Seven Feathers Casino Resort
Location: OR-Canyonville - Seven Feathers Casino Resort
Position #: 202030
# of openings: 2

Description

POSITION PURPOSE:

Oversees card games in the Pit Area on an assigned shift, provides the Resort guest with superior service and encourages return business.  Ensures efficient, profitable operations, while operating the department in compliance with all applicable laws and regulations.  Protects company assets located in the table games area of the operation.

ESSENTIAL FUNCTIONS:

  • Schedules, delegates and directs the workflow to Pit Staff during an assigned shift.  Provides guidance and direction to the staff.  Recommends to management hiring, development and discipline to the staff.
  • Issues’ playing cards and reviews them for irregularities and authorizes changing large bills for customers.
  • Monitors table games to ensure compliance with policies, procedures and Internal Controls.
  • Maintains current and comprehensive knowledge on Title 31, gaming laws, and Internal Regulations.
  • Receives confidential information in verbal, written and electronic media, limits access to information on a job-related, need-to-know basis.
  • Resolves or refers to management guest disputes, concerns, complaints, ensuring continuous efforts are made to provide Resort guests with superior service.
  • Provides constructive input to foster process improvement within the department.

QUALIFICATIONS:

  • High School Diploma or GED Certificate required.
  • 1 - 3 years experience in a casino environment required. Previous supervisory or lead experience preferred.
  • Proficient in Blackjack, Craps, and Roulette.
  • Good understanding of Title 31 Regulations.
  • 21 years of age or older.
  • Administrative/clerical experience required.
  • Able to read and comprehend written instructions.
  • Excellent organizational, verbal, interpersonal, and customer relations skills.
  • Ability to handle multiple priorities and tasks at once in a fast paced environment.
  • Basic computer skills in Microsoft Word, Excel and Outlook.
  • Excellent service approach when dealing with guests.
  • Must be able to obtain a Class III Gaming License.
  • Maintain a neat, clean, and well-groomed appearance at all times (specific standards available).



 




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