Careers


Room Inspector, FT

Division: Seven Feathers Casino Resort
Location: OR-Canyonville - Seven Feathers Casino Resort
Position #: 405060
# of openings: 1

Description

POSITION PURPOSE:

Facilitates high standards of the hotel housekeeping service and guest satisfaction by scheduling, allocating assignments and directly overseeing staff engaged in cleaning hotel rooms and restocking rooms with supplies and guest amenities.

ESSENTIAL FUNCTIONS:

  • Assists in delegating daily work to the housekeeping staff.  Directs the workflow and oversees the daily operational issues.
  • Ensures adequate training to all new staff members.
  • Helps in assigning room attendants and house staff to hotel sections/floors and ensures cleanliness of the hallways and all public areas.
  • Inspects and certifies all rooms after cleaning.  Assists the Executive Housekeeper/Supervisor in monitoring housekeeping standards and procedures, and reports on damage and rooms requiring maintenance or repairs, shampooing or deep cleaning. Cleans rooms and performs extra cleaning projects as necessary.
  • Ensures supplies are stocked that is required in the cleaning of the rooms.  Collaborates with the Executive Housekeeper and Housekeeping Supervisors on par levels, ordering and requesting supplies.
  • Performs daily security checks on all floors and reports suspicious activities or violations to Security.  Transfers lost and found items to security.
  • Records and compiles daily work history reports.
  • Resolves or refers guests concerns to hotel management in an effort to provide superior guest service.
  • Works varying schedules to reflect the business needs of the hotel.
  • Provides constructive input to foster process improvement within the department.
  • Maintains confidential information that is received in verbal, written, and electronic media.  Limits access to information on a job-related, need-to-know basis.
  • Participates in developing and defusing situations with the housekeeping staff.
  • Performs other related duties as required.

QUALIFICATIONS:

  • High School Diploma or GED Certificate required.
  • 1-  year of experience in a hotel or motel housekeeping required.
  • Success in effectively applying leadership skills and supervising employees.
  • Excellent organizational, interpersonal, and customer relations skills.
  • Intermediate computer skills in Microsoft Word, Excel and Outlook.
  • Ability to read and comprehend written instructions.
  • Excellent written and verbal communication skills required.
  • Skilled at handling multiple priorities and tasks at once.
  • 18 years of age or older.
  • Must be able to obtain a Class I Gaming License.
  • Must maintain a clean, neat, and well-groomed appearance at all times (specific standards available).


 




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