Careers


Houseperson, PT

Division: Seven Feathers Casino Resort
Location: OR-Canyonville - Seven Feathers Casino Resort
Position #: 405437
# of openings: 1

Description

POSITION PURPOSE:

Performs any combination of the following tasks to maintain guestrooms, working areas and the hotel premises in general in a clean and orderly manner.  Provides stripping of all linens, dishs, trash etc. from guestrooms in helping room attendants to better serve our guests.

ESSENTIAL FUNCTIONS:

  • Responsible for removing all dirty linens, trash and dishes from guest rooms. Vacuum and dust hallways and elevators on assigned floors.  
  • Keep work stations clean at all times, operate dishwasher, stock dishes in work areas and ensure hallways/work areas are free of debris.
  • Remove trash from carts and offices as needed.
  • Maintains housekeeping carts. 
  • Properly uses and maintains assigned equipment and supplies to departmental specifications, including carts, vacuums, chemicals and cleaning aides.
  • Observes status and maintains common areas, including floor closets, stairwells, halls, lobby areas and elevators. 
  • Properly maintains the daily log, including accounting for completed tasks, tracking issued keys and reviewing the communications log and file on a routine basis.
  • Properly handles lost and found items in accordance with department policies and security procedures.
  • Responds to guest concerns, complaints or suggestions appropriately, refers them to management in support of providing superior customer service.
  • Provides constructive input to foster process improvement within the department.
  • Maintains confidential information that is received in verbal, written, and electronic media.  Limits access to information on a job-related, need-to-know basis.
  • Due to the nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.
  • Performs other related duties as required.

QUALIFICATIONS:

  • High School Diploma or GED Certificate preferred.
  • 1 year experience in a hotel/motel environment strongly preferred.
  • 18 years of age or older.
  • Excellent organizational, verbal, interpersonal and customer relation’s skills.
  • Able to read and comprehend written instructions.
  • Must be able to obtain a Class I Gaming License.
  • Must maintain a neat, clean and well-groomed appearance at all times (specific standards available).


 




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