Job Category: Behavioral Health Technician
Title: BHT
Location: AZ-Phoenix-The Haven Residential



Join Southwest Behavioral & Health for exceptional growth opportunities driven by our promote-from-within philosophy. We provide an EXCELLENT compensation and benefits package, including immediate participation in our 403(b) program with 20% company match after 1 year of service. Generous Paid Time Off (PTO) includes 3 weeks of time-off your 1st year (available after 6 months) and increased vacation accruals after 2, 5 and 10 years of service! We offer low cost medical insurance and offer 100% company-paid dental, Short Term Disability, Long Term Disability, and Life coverage for employees. Other great benefits include 10 paid holidays, vision, licensure/certification reimbursement, tuition reimbursement, prescription drug discounts, chiropractic services, 100% paid Employee Assistance Program, and much more!

Southwest Behavioral & Health Services is a large and growing, non-profit community-based provider of behavioral health services with locations throughout the Phoenix metropolitan area, rural Maricopa County, Gila, Pinal, Mohave, Coconino, and Yavapai Counties. We are a well-established voice in the community with more than 115 sites, over seven hundred employees, and 40 years’ experience.

We are currently looking for  Behavioral Health Technicians at our Haven facility located near downtown Phoenix.

The Haven is a Level II facility that provides behavioral health interventions in a community-based residential setting and assists adults in resolving behavioral issues and gaining greater community independence. Services are designed to build upon an individual’s strengths and provide community supports while minimizing escalation of behaviors that may lead to more restrictive treatment settings.  Services are provided in a residential setting with 16 beds.

Work schedule is Saturday 7AM-11PM, Tuesday 7AM-3PM, Wednesday 7AM-3PM, and Thursday 3PM-11PM



  • Performs direct service to residential consumers including individual, group, life skills training, behavior management, and crisis intervention to seriously mentally ill consumers in a residential and/or an inpatient crisis environment.

  • Develops treatment plans for consumers in conjunction with psychiatrist and/or case managers according to SBH clinical standards.

  • Attend and participate in in-service training sessions and related training opportunities as made available.

  • Provide assessments and crisis intervention.

  • Documents services provided according to SBH standards on a daily basis.

  • Completes all required paperwork in a timely manner.

  • Responsible for contributing to and creating a recovery based environment.

  • Will be expected to accompany, supervise and assist consumers when asked to do so. Plans and organizes activities.

  • May need to cover evening/weekend hours and be “on-call” as needed. Assist consumers with community integration.

  • Other duties as assigned by Supervisor.

Minimum requirements:

  • 21-years of age.

  • An Associate’s degree and two years of full-time behavioral health experience. Bachelor’s degree with an emphasis in Human Services, Counseling and Psychology plus one year of behavioral health experience preferred. An equivalent combination of education and experience directly related to behavioral health totaling five years is acceptable.

  • Valid AZ driver's license and MVR clearance is required.

  • Knowledge of behavioral management, de-escalation methods, crisis intervention, and defusing techniques to prevent violent behavior harmful to self or others and the ability to apply these techniques to a client population in various levels of crisis.

  • Academic & working knowledge of DSM IV, community resources, clinical methods and procedures and application of the same.

  • Residential experience, knowledge of psychotropic medications.

  • Ability to communicate well in writing and verbally.

  • Basic knowledge of computers and Microsoft Office.

  • Ability to perform duties with a minimum of supervision.

  • Ability to function as a team member.

  • Experience working with multi-cultural and low socio-economic individuals.

  • General knowledge & aptitude for working independently with adults of mixed ethnic groups.

  • Bilingual (English/Spanish) speaking preferred as well as Substance Abuse Experience.

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