ERP (NetSuite) Analyst

Location: Head Office (US Only)
Position Location: USA - Washington, DC

Description

ERP (NetSuite) Analyst

Based in Washington DC

Salary competitive (dependent on previous experience)

Have you used NetSuite before? Looking for somewhere you can grow your skills in administration under expert mentorship? Then this is the place for you.

Relief International (RI) is a leading non-profit organisation working across 17 countries to relieve poverty, ensure well-being and advance dignity.  We specialise in fragile settings, responding to natural disasters, humanitarian crises, and chronic poverty.

As the ERP (NetSuite) Analyst, you will provide data management and end-user support for an organization-wide ERP system and related programs. You will work with staff in various country operations, end-users, and the Financial Systems Director on data imports, user assistance, training, and software/configuration changes.  This is a great opportunity for professional growth and to build your technical skills in NetSuite while receiving expert guidance and mentorship.

To be successful in the role you will need to bring flexibility and a willingness to learn. Strong IT skills will be essential and previous experience with ERP systems, especially with NetSuite, is highly desired.

Apply via our online application portal by following the application link. You’ll need to upload your CV and a cover letter explaining your suitability against the requirements for this role.

Due to limited resources, only short-listed candidates will be contacted. Please note that to be considered for this role you must be able to provide proof of your eligibility to work in the US.

Note to external agencies, we will not be accepting CVs from third parties.

Relief International is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Relief International is committed to safeguarding and protecting the welfare of vulnerable adults and children as a priority. This is reflected in our pre-employment checks and requirement to verify and check the identity and references of all applicants. 

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Full Terms of Reference

Position:  ERP (NetSuite) Analyst, Financial Systems

 

Location:  Washington, D.C.

 

Duration:  Full-time

 

Reports to:  Director, Financial Systems

 

About RI:     

 

Relief International is a leading nonprofit organization working in 20 countries to relieve poverty, ensure well-being and advance dignity. We specialize in

fragile settings, responding to natural disasters, humanitarian crises and chronic poverty.

 

Relief International combines humanitarian and development approaches to provide immediate services while laying the groundwork for long-term impact.

Our signature approach — which we call the RI Way—emphasizes local participation, an integration of services, strategic partnerships, and a focus on civic

skills. In this way, we empower communities to find, design and implement the solutions that work best for them.  

 

Position Summary:     

 

The ERP (NetSuite) Analyst provides data management and end-user support for an organization-wide ERP system and related programs. He/she

will work with staff, end-users, and the Financial Systems Director on data imports, user assistance, training, and software/configuration

changes.

 

Position Responsibilities and Duties:

  • Field requests for support from end users and resolve or escalate appropriately and timely.

  • Work with staff of organizational units to analyze current operational procedures, identify problems, and understand specific requirements such as forms of data input, how data will be summarized and used, formats for reports, etc.

  • Work with technical resources to develop, test, and document software in order to implement and maintain an operational system.

  • Coordinate and collaborate with functional users and IT/Finance staff to find solutions to problems identified in testing, ensure that requirements documentation is easily understood, and that proper testing of all systems functionality is completed.

  • Prepare workflow charts and diagrams to specify in detail business process supported by enterprise systems.

  • Ensure pertinent system, user guide, and training documentation are complete, current, and stored appropriately

  • Performs other information technology and business analysis duties as required to support assigned enterprise systems.

Qualifications & requirements:

  • Bachelor’s degree in information technology, business/operations analysis, MIS, Accounting or a related field
  • 1-2 years of experience in related positions or equivalent work + education experience will be considered

  • Familiarity with ERP systems, specifically NetSuite, is highly desired 

  • Comfort with basic principles of accounting (or willingness to learn)

  • Strong English skills, speaking, reading, writing are required;

  • Demonstrated ability to manage multiple priorities, deadlines, tasks efficiently;

  • Excellent time management skills and resourcefulness with strong attention to detail;

  • Excellent analytical and organizational skills. Ability to think critically and creatively;

  • Excellent interpersonal skills, including patience, diplomacy, willingness to listen and respect for colleagues. Must be capable of working both individually and as part of a team.

 

Relief International's Values:

 

We uphold the Humanitarian Principles: humanity, neutrality, impartiality and operational independence.  We affirmatively engage the most vulnerable communities.

 

We value:

 

Inclusiveness 

Transparency and accountability

Agility and innovation 

Collaboration

Sustainability





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