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Posting Number: 5859
Company Description: Nova Scotia Power Inc.
Department Description: Corp. Information Technology
Number of Open Positions: 1
Location: CA - Halifax, Nova Scotia


Reference Number:   5859
Department:               Information Technology  
Halifax, NS  
Type of Employment: 
Regular, Full-time

Nova Scotia Power’s greatest source of energy is our people. In a culture focused on safety and our customers, we’re committed to providing exceptional electricity service to Nova Scotians and rewarding careers for our employees. We’re hiring solution-minded people excited to help us grow into the future. We are currently looking to fill the position of Intermediate Business Systems Analyst.

Accountabilities: Under the direction of the Team Lead, IT Business Support, the Intermediate Business Systems Analyst is accountable for analyzing, implementing, and maintaining computer systems that achieve the service levels established for designated customers.

The Intermediate Business Systems Analyst needs to maintain a thorough understanding of all application related business processes and have abilities to support the following functions:

  • Troubleshoot and resolve application problems;
  • Manage and execute application change using standard change management methodologies;
  • Answer customer questions regarding product usage;
  • Complete application system administration requests in a timely and quality manner;
  • Provide proactive application monitoring;
  • Recognize and identify potential areas where existing business policies and procedures require change, or where new ones need to be developed, and make recommendations;
  • Manage application support issues using standard tracking tools, log customer questions, and track issues through to completion;
  • Ensure effective use of application security and controls by communicating application policies, procedures, and practices to the application users;
  • Perform project and operational tasks with good overall quality, while being able to prioritize work to meet deadlines;
  • Interact with vendors to resolve application problems and research information;
  • Maintain relationships with business partners, system users and vendors;
  • Support customer reporting requests;
  • Provide after-hours support.

You will be responsible for your personal safety and that of co-workers by observing all Occupational Health and Safety Rules and Regulations.

Skills, Capabilities and Experience: The successful candidate will have a University degree or diploma in a computer related discipline and between two and five (2-5) years’ experience in technical client facing support roles. An understanding and experience utilizing best practice information technology incident and request management processes is essential.

We require:

  • Knowledge supporting Windows and/or Linux based applications
  • Knowledge and experience supporting applications that utilize Java, and/or .net Framework
  • Knowledge and experience supporting applications that use Microsoft SQL or Oracle databases

You will gain experience and knowledge supporting technologies such as:

  • Websphere or other middleware suites
  • Work Management – Scheduling and dispatch applications
  • Asset Management solutions i.e. IBM Maximo
  • Power System Management i.e. Advanced Distribution Management Systems (ADMS)
  • Geographical Information Systems i.e. ArcGIS

Working knowledge and experience with the following would be an asset:

  • Work and Asset Management Processes
  • Power Transmission Process and Systems
  • Power Distribution Management Processes and Systems
  • PowerShell and/or Python script development

Reporting To: Team Lead, IT Business Support

Form of Application: Click the APPLY button at the end of the online job posting. Complete all required information fields and copy and paste your covering letter and resume into the online form.

Salary: Commensurate with qualifications and experience.

Must Be Received By: All interested candidates should apply no later than May 29, 2019.

Late applications may not receive consideration.

Recruitment and Promotion Policy: When filling vacant positions, we are determined to hire the best candidates available. We're committed to providing employees with a fair and equal opportunity to compete for jobs. Hiring and promotion of employees is based on skills, capabilities, knowledge and demonstrated abilities.
We value diversity in the workplace and strongly encourage applications from all qualified candidates including African Nova Scotians and other members of the visible minority community, Aboriginal peoples, persons with disabilities, and women in non-traditional roles.
Normally, unless otherwise requested in advance, the supervisors of internal candidates selected for an interview will be contacted in order to facilitate scheduling of the interviews. The supervisor will maintain the confidentiality of the employee's application.


Complete for Returning Applicants (You have applied for a job with Emera, Nova Scotia Power, Emera Energy, Emera Utility Services or Emera Newfoundland, you are a returning applicant.)


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Complete for First Time Applicants (You have never applied for a job with Emera, Nova Scotia Power, Emera Energy, Emera Utility Services, Emera Newfoundland.)

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