Purpose of Classification:
The purpose of this classification is to provide library services involving development and maintenance of library programs, curricula, collections, as well as advanced library services.
The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.
Provides direction, guidance and assistance to employees, volunteers, and/or community service workers; coordinates daily work activities; organizes, prioritizes, assigns, and oversees work; provides training as needed; and monitors status of work in progress and inspects completed work.
Provides customer service to library patrons and the public; provides assistance and information related to library programs, services, materials, facilities, equipment, fees, procedures, or other issues; responds to questions and complaints related to library operations; researches problems and initiates problem resolution; greets visitors and directs to areas of library; assists patrons with various library services; assists patrons in requesting, selecting, and locating library materials; and researches book titles, book availability, patron records, or related information.
Develops and maintains library programs, collections, and general operations; designs and implements programming to targeted readership; maintains records of program participation; assists in developing goals and objectives for area of specialty; recommends, develops, and implements programs and policies to achieve established objectives; recommends allocation of financial, staffing, equipment, space, and bibliographic resources; interprets and explains goals, objectives, and policies to the public; and coordinate physical facilities in assigned area.
Provides computer and reference assistance to library patrons; assists patrons in finding required information; suggests appropriate internal and external resources; and assists in obtaining tax forms from and voter registration forms.
Instructs patrons in use of various library systems/resources, internet, and Dewey Decimal system; instructs patrons in use of indexes and databases to locate periodical literature; instructs patrons in use of various periodical databases; instructs patrons in use of library computers, printers, software programs, network programs, and other library machinery/equipment; and conducts formal classes as appropriate.
Monitors usage of library computers; explains/enforces library rules for use of computers/internet; and performs basic maintenance and troubleshooting of computer systems and library equipment, which may include backing up data, updating systems and software,
Processes inter-library loan requests from patrons and other libraries; verifies and identifies requested materials; receives/processes borrowing requests; receives/processes incoming material; and completes internal/external documentation.
Recommends the selection, retention, and general development of library collections; selects books for purchase; prepares order lists for purchase of library materials; and removes/weeds outdated, worn, and little-used materials from library collections as needed.
Provides outreach for the branch; visits schools to promote library services and programs; attends meetings of neighborhood organizations and various committees; promotes literacy programs; and initiates and coordinates tours.
Performs all duties of subordinate Library personnel as needed; provides circulation services to patrons including checking/out materials and registering new patrons; repairs/mends damaged books and materials; processes new/donated materials; re-shelves and locates books and materials; restocks supplies; and performs general tasks related to operation and upkeep of the library.
Master’s degree in Library and Information Science from an American Library Association accredited graduate school; previous experience in library services, education, or customer service is preferred; or any equivalent combination of education, training and experience which provides the requisite knowledge, skills and abilities for this job.
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