Careers & Auditions


Group Sales Specialist

Department: Marketing

Description

JOB SUMMARY

The Group Sales Specialist’s core responsibility is to develop new and repeat business and leads in the area of group sales for all SF Symphony concerts, including but not limited to:

  • Travel/tourism market
  • Alumni and service groups
  • Affinity groups
  • Educational Institutions and Educators
  • Professional and corporate organizations, and others locally, nationally and internationally

The Group Sales Specialist is a part of the marketing department, reporting to the Associate Director of Marketing.  As such, the success of the Group Sales Specialist is integral to the success of ticket revenue goals. He/she works in close collaboration with the group sales fulfillment representative in Patron Services. On-site hospitality duties are included in scope of work. This is a full-time position, and responsibility may be fulfilled in part off-site.

RESPONSIBILITIES

  • Group Sales business development (75%)
    • Research and attract potential new and repeat groups; make outbound contacts through calls, emails, networking, and personal appearances to pitch the San Francisco Symphony
    • Develop relationships with group operators in all facets of travel/tourism business to build clientele for sales
    • Attend trade shows as possible
    • Fully activate the SFS’ relationship with SF Travel, attend events and utilizing SF Travel resources and contacts
    • Create standard and custom entertainment options and packages to build sales for the SFS
    • Coordinate and communicate with Patron Services team members to ensure offers are set up in database, and correctly documented
    • Develop and communicate marketing and sales collateral needs to help boost group sales
  • Hospitality (15%)
    • Curate on-site group events, including: planning, promoting, organizing catering and facility logistics
    • Coordinate hospitality set-up across multiple departments
    • Attend all on-site group events
  • Research and Reporting (10%)
    • Monitor and report achievement to quarterly and yearly goals
    • Track contacts and report on strategies to encourage initial and repeat business
    • Research/monitor other organizations’ group sales initiatives

QUALIFICATIONS

  • Two+ years’ experience in sales with a proven track record of meeting and exceeding sales goals
  • Ability to work within set organizational structures while also thinking creatively about sales offers and outreach
  • Excellent communication and presentation skills; strong verbal, written, and listening abilities
  • Excellent attention to detail
  • Ability to work off-site and after-hours as required
  • Knowledge of music a plus

APPLICATION INSTRUCTIONS

To apply, please visit our website at www.sfsymphony.org.  Under the About Us tab, go to the Careers and Auditions page and click on “View jobs at the SF Symphony.”  Search for this job and click on “Apply for this Position” to submit your resume, cover letter, and application.

ORGANIZATIONAL PROFILE

The San Francisco Symphony, under Music Director Michael Tilson Thomas, is one of the country’s leading orchestras. Some 220 concerts each year reach an audience of more than 600,000, while national and international broadcasts, heard on more than 215 radio stations, reach millions more. The Symphony has its own recording label, SFS Media, and its recordings have won some of the world’s highest honors. Its multimedia initiative, Keeping Score, has reached over six million people with television and radio broadcasts, DVDs, and an interactive website. The Orchestra tours extensively throughout Europe, Asia, and the United States, and its outstanding artistic reputation enables it to attract the world’s finest guest artists and conductors to Davies Symphony Hall. More than 70,000 young people are served each year by the Symphony’s numerous education programs, including its internationally renowned Youth Orchestra and Adventures in Music (AIM), which reaches every 1st through 5th grader in San Francisco’s public schools. The organization is led by President Sakurako Fisher and Executive Director Mark Hanson.

The San Francisco Symphony’s mission is to set the highest possible standard for excellence in musical performance at home and around the world; enrich, serve, and shape cultural life throughout the spectrum of Bay Area communities; and maintain financial stability and gain public recognition as a means of ensuring its ability to fulfill its mission.

The San Francisco Symphony is an Equal Opportunity Employer.





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