Client Services Representative

Location: Chicago, IL
Job Code: 990
# of openings: 1

Description

Downers Grove based, Officite, a division of Internet Brands, is currently seeking a Client Services Representative who is interested in joining a fast-paced growing online media company.  

The Client Services Representative will be responsible for a variety of duties largely centered on telephone support to provide creative and strategic recommendations to clients based on the clients’ individual needs.

Must Have's:
- Excellent verbal and written communication skills.
- Handle inbound calls and provide web knowledge and technical support to clients.
- Support requests include:
    - Website updates which include: basic changes/edits.
    - Troubleshooting client Issues.
- Consult and upsell on additional products.

Nice To Have's:
- Telephone based client support or customer service experience.
- Knowledge of social media (Facebook for Businesses)
- Proficient in Microsoft Office.
- Basic HTML knowledge (Recognition, do not need ability to write code).
- Sales experience.
- Bilingual in Spanish.

We offer a comprehensive salary and benefits package!

To apply, please visit: http://chc.tbe.taleo.net/chc02/ats/careers/requisition.jsp?org=CARSDIRECT&cws=1&rid=990

Check us out!  www.officite.com and www.internetbrands.com

Internet Brands, Inc. and its wholly owned affiliates are an equal opportunity employer.

About Officite:
Downers Grove, IL based Officite, a wholly owned affiliate of Internet Brands, is the leading provider of Websites and online marketing solutions for healthcare practices. Since 2002, Officite has built thousands of websites for dentists and healthcare professionals worldwide that have generated hundreds of thousands of new patient appointments. Its services span from premium website design and development to a full, turnkey Internet strategy, including local search engine optimization, pay-per-click advertising, mobile marketing, blog management, social networking and patient reviews management, all implemented through Officite’s innovative site building technology and Doctor Portal solution. Partnered with more than 20 of the leading national and state medical associations, Officite continues to transform how healthcare practices attract, connect and communicate on the Internet

About Internet Brands, Inc.:
Internet Brands (www.internetbrands.com) is an innovative online media company that operates media, community, and e-commerce websites in consumer categories including automotive, health, shopping, and travel. We also create and license leading social media software and applications.

Internet Brands’ network of 200+ websites reaches more than 90 million unique visitors each month. Our network is ranked one of the Top 50 most popular web properties on the Internet by comScore. Our Automotive and Home portfolios rank in the Top 5 most-visited properties in their respective categories as ranked by comScore, and our websites have received dozens of awards from publications including Time Magazine, MSNBC, PC World, and Forbes.

Keywords: Chicago, Downers Grove, Illinois, Customer Support, Customer Care, Client Services, Service Industry, Client, Manager, CS,Web, Online, Web, Internet, Upsell, Upgrade, Sales, Inside Sales, Facebook, Design, Telephone, Rep, Representative, Call Center, Media Support



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