Account Manager

Location: Los Angeles (Headquarters)
Job Code: 2126
# of openings: 1


We currently have an opening for an Account Manager in our growing division. The Account Manager will be responsible for managing post-sale activities for our automotive dealer partners. An ideal Account Manager will partner with our dealers to ensure their long-term success with our portfolio of automotive lead products.

Responsibilities include:
- Account Management for an assigned group of dealer-clients troubleshooting and resolving issues, executing account changes, and answering inbound correspondence as well as completing 40-50 outbound calls daily.
- Working extensively with the inside and outside sales force to develop and maintain positive business relationships with our established dealer-clients.
- Identify and communicate the value of CarsDirect’s products and services to our dealer-clients.
- Partnering with internal departments including Accounting, Collections, and Business Strategy to respond and resolve escalated dealer-client issues.

Qualifications / Skills:
- Possess strong time management, multi-tasking, and organizational skills.
- Provide a positive, solution-based buying experience for our dealer partners.
- Ability to discuss, educate, and upsell dealer representatives on the advantages and beneficial aspects of our dealer lead programs and services.
- 1-2 years of Automotive Customer Service or similar experience preferred.
- The ideal candidate will be detail oriented and have the ability to see an issue and transaction to its final conclusion.
- Candidate must possess outstanding phone skills and ability to handle escalated inbound and outbound calls.

Success starts with having the right people. At Internet Brands, we value and mentor each member of our growing team. We seek out talented, goal-oriented professionals who live and breathe the Internet and thrive in a flexible but challenging work environment. Our team of innovators has enabled Internet Brands to sustain high levels of profitability and success while evolving along with the Internet for almost 15 years.

At IB, we promote an entrepreneurial, friendly culture that applauds innovation and results while embracing change and independence. Our employees are intensely driven and constantly encouraged to reach higher and use creativity to achieve success – all the while enjoying high levels of collaboration and the luxury of coming to work in jeans and flip flops. We are proud to offer a unique blend of the innovation of a start-up with the history, stability, and benefits of an established corporation.

To apply, please visit:

Internet Brands, Inc. and its wholly owned affiliates are an equal opportunity employer.

Kewords: Customer Service, customer Care, Web, Online, Internet, Account Manager

Previous Applicants:

If you do not remember your password click here.

Back to Search Results

New Search

Powered By Taleo