Behavioral Health Technician - Inpatient

Title: Behavioral Health Technician - Inpatient
Location: AZ-Phoenix-Crisis Recovery Unit I


Southwest Behavioral & Health Services is a large and growing, non-profit community-based provider of behavioral health services with locations throughout the Phoenix metropolitan area, rural Maricopa County, Gila, Pinal, Mohave, Coconino, and Yavapai Counties. We are a well-established voice in the community with more than 115 sites, over seven hundred employees, and 40 years’ experience.

We are currently looking for a Behavioral Health Technician II (BHT II) to join our Crisis Recovery Unit! The Crisis Recovery Unit provides behavioral health interventions in a structured, non-hospital setting that assists adults in resolving behavioral crisis. Services are provided in a locked facility with 24-hour nursing coverage on the premises, court ordered treatment is also provided. The Current Open Schedule is: Saturday 7a-3p & 3p-11p, Sunday 7a-3p, Monday & Friday 3p-11p.

As a BHT II, you'll provide screening, assessment, treatment planning, life skills, pre-vocational training, related documentation, case management, crisis intervention, individual and/or group counseling services to seriously mentally ill consumers in a residential environment.  Responsible for contributing to and creating a recovery based environment.  Work with significant others and integrate them in the treatment plan where appropriate. Supervise and monitor clients while in the Crisis Recovery Unit.  Check vital signs as needed. Provide assessments of clients in crisis and assist in setting/reaching attainable goals. Assist in meal preparation as needed. Participates in Utilization Management and Quality Management activities. Provide input in daily staffing for the purpose of utilization review and discharge planning.  Provide information to clients on behavioral health issues, and make appropriate referrals to SBH programs and/or other appropriate community agencies as needed. Coordinate client discharge with CRU Utilization Review Coordinator and client’s treatment team, partnering with outside treatment teams where appropriate.  Will assist in training interns, volunteers or new hires.  Utilize verbal and behavioral defusing and de-escalation techniques.  Must participate and be able to physically apply restraint techniques to aggressive clients with team assistance. Must be able to withstand a high level of day-to-day stress in an acute care setting.


We would love you to join our team if you:

  • Are a minimum of 21 years of age
  • Have a high school diploma/GED and four years of relevant experience in a behavioral health setting; OR
  • An Associate’s degree and two years of relevant experience in a behavioral health setting; OR
  • A Bachelor’s degree (related or non-related) in the behavioral health field plus one year of relevant experience in behavioral health
  • Have and maintain a valid Arizona driver’s license and are able to pass a motor vehicle screen for insurance purposed in order to transport clients
  • Experience in working with multi-cultural and low socio-economic individuals
  • Bilingual in English/Spanish (preferred)
  • Must obtain a valid Fingerprint Clearance Card through the Arizona Department of Public Safety


We believe you succeed when you’re at your BEST!

That’s why we have designed a very unique compensation package focused on your quality of life!  Our generous benefits packages include:

  • Health, Dental, Vision & Life Insurance 403(b)
  • 10 Paid Holidays, Generous Vacation & Sick Time
  • Malpractice Insurance
  • Licensure Reimbursement
  • CME Leave and Reimbursement
  • Performance Incentives
  • Pet Insurance

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