Care Coordinator

Title: Care Coordinator
Location: AZ-Phoenix-Crisis Recovery Unit I


Southwest Behavioral & Health Services is a large and growing, non-profit community-based provider of behavioral health services with locations throughout the Phoenix metropolitan area, rural Maricopa County, Gila, Pinal, Mohave, Coconino, and Yavapai Counties. We are a well-established voice in the community with more than 115 sites, over seven hundred employees, and 40 years’ experience.

Join Southwest Behavioral & Health for exceptional growth opportunities driven by our promote-from-within philosophy. We provide an EXCELLENT compensation and benefits package, including immediate participation in our 403(b) program with 20% company match after 1 year of service. Generous PTO includes 2 weeks of vacation your 1st year (available after 6 months) and accruals after 2, 5 and 10 years of service! We offer 100% company-paid medical, dental, STD, LTD, and Life coverage for employees. Other great benefits include 10 paid holidays, sick time, vision, tuition reimbursement prescription drug discounts, chiropractic services, and much more!

We are currently looking for a Care Coordinator at our inpatient Crisis Recovery Unit (CRU) located in Southwest Phoenix. Work Schedule is Monday-Friday 3:00 p.m.-11:00 p.m. This position will come with a shift differential pay amount for working 6 consecutive hours (or more) starting at 3pm! If this positions sounds like a perfect fit, please, do not hesitate to apply!!  

The goals of care coordination are to support the most appropriate and least restrictive setting, to improve the consumer's level of functioning and to assist the consumer an stakeholders in learning and retaining skills to help the consumer remain in the community. The Care Coordinator role at the CRU is delineated to review referrals to the facility and to assist the client in the discharge process. General responsibilities include but are not limited to:

•Administrative and organizational coordination of referrals for admission to CRU using established criteria discharge plans, referrals for aftercare and treatment linkage

• Work collaboratively with outpatient teams to plan discharge

• Work collaboratively with Behavioral Health Medical Practitioner, Registered Nurse, and BHTs

•Develops discharge plans with consumers to ensure appropriate levels of care.

•Identify barriers to discharge/placement resources

•Provide information to clients on behavioral health issues and make appropriate referrals to SBH programs and/or other appropriate community agencies as needed.

•Utilize verbal and behavioral intervention and de-escalation techniques

•Must participate and be able to physically apply restraint techniques to aggressive clients with team assistance

•Must be able to tolerate a high level of day-to-day stress in an acute care setting.

•Assist in meal preparation as needed

•Maintains accurate, thorough and current documentation of contact with consumers, treatment progress and services received/provided and contacts with other agencies.

•Maintains Excel spreadsheets and Word Documents tracking documentation of the client.

•Attends weekly CC meetings and Monthly All-staff meetings on site

Position Requirements

•Bachelors degree with 2 years Full-Time behavioral health experience, valid AZ Driver License and Motor Vehicle clearance.

•An equivalent combination of education and experience directly related to behavioral health totaling 5 years is acceptable.

•Knowledge of how to access and use agency, network and RBHA software.

•Knowledge of how and the ability to link effectively with other programs and agencies.

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